Data protection

Privacy Policy – ​​KBC Shop

1. Responsible body

KBC Shop Joscha Arndt
Marienberg 7
41844 Wegberg
Germany
Email: info@kbc-shop.com
Website: www.kbc-shop.com


2. General information on data processing

We process your personal data with strict confidentiality and in accordance with the statutory data protection regulations (GDPR, BDSG) and this privacy policy. Use of our website is generally possible without providing personal data. Personal data is only collected if you voluntarily provide it to us – for example, when placing orders, contacting us, or subscribing to our newsletter.


3. Legal basis for processing

Your data will be processed on the following grounds:

  • Article 6 paragraph 1 letter a GDPR – Consent

  • Article 6 paragraph 1 letter b GDPR – Contract performance

  • Article 6 paragraph 1 letter c GDPR – legal obligation

  • Article 6 paragraph 1 letter f GDPR – legitimate interest


4. Purposes of data processing

  • Order processing

  • Customer communication

  • Sending newsletters

  • Analysis and optimization of our website

  • Compliance with statutory retention obligations


5. Newsletter about Klaviyo

When you subscribe to our newsletter, we will use your email address exclusively for sending personalized product and offer information.

Provider:

Klaviyo, Inc.
125 Summer St, Floor 6
Boston, MA 02111, USA
Privacy policy: https://www.klaviyo.com/legal/privacy-policy
Klaviyo is certified under the EU-US Data Privacy Framework.
A data processing agreement (DPA) has been concluded.

Analysis:

Our newsletters contain tracking pixels that record open and click rates. This data helps us optimize our content. Legal basis: Art. 6 para. 1 lit. a GDPR.

Unsubscribe:

You can unsubscribe from the newsletter at any time via the unsubscribe link or by email to info@kbc-shop.com .


6. Payment service providers

Depending on the payment method chosen, your payment details will be transmitted directly to the following providers:

  • Shopify Payments (credit card, Apple Pay, Google Pay)

  • PayPal (PayPal (Europe) S.à rl et Cie, SCA)

  • Klarna (Klarna Bank AB)

These service providers operate independently. Their privacy policies apply.


7. Web analytics and advertising

Google Analytics

Used to analyze user behavior in order to optimize our services.
Operator: Google Ireland Ltd.
IP anonymization is enabled.
Legal basis: Art. 6 para. 1 lit. a GDPR (consent via cookie banner)
Opt out: https://tools.google.com/dlpage/gaoptout

Google Ads / Conversion Tracking

To measure the success of our Google ads.
Among other things, data is recorded on whether users have reached our website via an advertisement.

Meta Ads (Facebook Pixel / Instagram Ads)

For measuring success and targeted delivery of advertising via Facebook & Instagram.
Operator: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland
The Meta Pixel enables the tracking of user actions on our website. Meta can collect personal data such as IP address, device information, and page activity.

Legal basis: Art. 6 para. 1 lit. a GDPR (consent via cookie banner)
More information: https://www.facebook.com/privacy/policy


8. Cookies

Our website uses cookies. These are used for functionality (e.g., shopping cart, language settings), web analytics, and marketing. Legal basis: Art. 6 para. 1 lit. f GDPR (technically necessary cookies) or Art. 6 para. 1 lit. a GDPR (analytics and advertising cookies after consent).

You can disable cookies via your browser. This may limit the functionality of the site.


9. Server log files

When you visit our website, the following data is automatically collected and temporarily stored:

  • IP address (shortened/anonymized)

  • Date and time of access

  • Browser type and version

  • operating system

  • Referrer URL

The processing serves the purposes of system security, error analysis, and statistical evaluation.


10. Your rights

You have the right to:

  • Information about your stored data (Art. 15 GDPR)

  • Correction of inaccurate data (Art. 16 GDPR)

  • Erasure (“right to be forgotten”, Art. 17 GDPR)

  • Restriction of processing (Art. 18 GDPR)

  • Data portability (Art. 20 GDPR)

  • Objection to data processing (Art. 21 GDPR)

  • Withdrawal of your consent (Art. 7 para. 3 GDPR)

Please contact us at: info@kbc-shop.com


11. Right to lodge a complaint with the supervisory authority

In the event of data protection violations, you have the right to lodge a complaint with the competent supervisory authority.


12. Data security / SSL encryption

Our website uses SSL/TLS encryption. You can recognize this by the "https://" address and the padlock symbol in your browser's address bar. This protects your data from unauthorized access during transmission.


13. Changes to this Privacy Policy

We reserve the right to update this privacy policy to reflect changes in legal requirements or technical developments. The version in effect at the time of your visit applies.


Note: This privacy policy does not replace legal advice, but was created to the best of our knowledge in accordance with the GDPR, as of July 2025.

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