Shipping & information
Shipping & Delivery – KBC Shop
What are the shipping costs and how long does delivery take?
Germany
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Shipping costs: €4.99
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Delivery time: usually 1–3 working days after receipt of payment
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Note: Separate shipping costs apply to particularly large items (e.g., boards). These will be calculated and displayed automatically at checkout.
Europe (EU countries)
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Shipping costs: €14.99
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Delivery time: approx. 2–8 working days
Switzerland / Non-EU countries
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Shipping costs: €19.99
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Delivery time: usually 5–10 working days, depending on the destination country
Shipping information
Your order will be processed and shipped as quickly as possible after payment is received.
The time it takes for payment to be received depends on the chosen payment method:
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Instant payment (e.g., PayPal, credit card): usually immediate
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Bank transfer: up to 4 working days
The exact delivery time is indicated on the respective product page.
Please note that deviations may occur in individual cases (e.g. due to high demand, holidays or external shipping delays).
Returns
If you wish to return an item, you can easily do so via our returns portal. There you can create your return label and start the return process:
Return address:
KBC Shop Joscha Arndt
Friedrich-List-Allee 41a (Gate 13)
41844 Wegberg
If you have any questions, you can reach us by email at: info@kbc-shop.com