Shipping & information
Shipping & Delivery – KBC Shop
How much are the shipping costs and how long does delivery take?
Germany
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Shipping costs: €4.99
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Delivery time: usually 1–3 working days after receipt of payment
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Note: Separate shipping costs apply for particularly large items (e.g. boards). These are automatically calculated and displayed at checkout.
Europe (EU countries)
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Shipping costs: €14.99
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Delivery time: approx. 2–8 working days
Switzerland / Non-EU countries
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Shipping costs: €19.99
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Delivery time: usually 5–10 working days, depending on the destination country
Shipping Information
Your order will be processed and shipped as quickly as possible after receipt of payment.
The time it takes for payment to be received depends on the payment method chosen:
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Instant payment (e.g. PayPal, credit card): usually immediately
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Bank transfer: up to 4 working days
The exact delivery time is stated on the respective product page.
Please note that in individual cases there may be deviations (e.g. due to high demand, holidays or external shipping delays).
Returns
If you wish to return an item, you can easily do so via our returns portal. There you can create your return label and start the return process:
Return address:
KBC-Shop Joscha Arndt
Friedrich-List-Allee 41a (Gate 13)
41844 Wegberg
If you have any questions, please contact us by email at: info@kbc-shop.com
Sustainability & Packaging
To fulfill our responsibility for the environment and recycling, we are registered in the LUCID packaging register in accordance with the German Packaging Act (VerpackG). Our sales and shipping packaging is licensed through the dual system Der Grüne Punkt and is properly recycled.