(You can print out this cancellation policy and take it with your order documents. This cancellation policy is also included with your delivery in paper form.)
You can revoke your purchase contract offer within 14 days without giving reasons in writing (by letter, fax or e-mail) or by returning the item. This period begins after you have received this cancellation policy in text form, but not before you have received the goods and not before we have fulfilled our information obligations in accordance with Article 246 Section 2 in conjunction with Section 1 Paragraphs 1 and 2 EGBGB and our obligations in accordance with § 312e paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. Since this cancellation policy is attached to your shipment in paper form, the period begins with the receipt of the goods.
The timely dispatch of a cancellation or the goods is sufficient to meet the cancellation deadline.
You can create your return label here:
The revocation must be sent to:in writing to:
Thomas Beckman Kite District
Or by email to:
The return of the goods should be sent to:Thomas Beckman Kite District
This address is already correctly specified on the return parcel slip enclosed with your shipment.
Consequences of revocation
In the event of an effective revocation, the services received by both parties must be returned and any benefits (e.g. interest) surrendered.
If you cannot return the service received to us in whole or in part, or only in a deteriorated condition, you may have to pay us compensation for the value. This does not apply to the surrender of items if the deterioration of the item is solely due to their inspection - as you would have been able to do in a retail shop.
In addition, you can avoid the obligation to pay compensation for a deterioration caused by the intended use of the item by not using the item as if it were your property and refraining from anything that would impair its value.
Transportable items are to be returned at our risk. Please send the goods back to us as an insured package using the return package slip enclosed with your shipment. If possible, please use the original packaging and all packaging components or, if necessary, use protective outer packaging.
You have to bear the costs of the return if the delivered goods correspond to the ordered ones and if
a) the price of the item to be returned does not exceed EUR 40
b) if you have not yet provided the consideration (i.e. the payment or a contractually agreed partial payment) at the time of the revocation if the price of the item is higher than EUR 40.
If you have to bear the costs of the return, we will deduct the costs for the return (within Germany this is EUR 5.50) from your refund amount, otherwise the return is free of charge for you.
Items that cannot be sent by parcel will be picked up from you.
Obligations to reimburse payments must be fulfilled within 30 days. Refunds are always made using the original method of payment. The period begins for you with the dispatch of your declaration of revocation or the item, for us with their receipt.
This cancellation policy is part of our general terms and conditions , which you can view at http://www.kbc-shop.com/pages/agb .
If you have any questions about this cancellation policy, please feel free to contact us - we will be happy to help. Our contact details are given at the top of this page. You can also see all contact options here at a glance.